Términos del servicio

1. Overview
This website is operated by HugPaw. Throughout the site, the terms "we", "us" and "our" refer to HugPaw. By visiting our store and/or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use our store.

2. Products
We make every effort to display our products as accurately as possible. Colors may vary slightly depending on your screen settings. Please review our size chart before ordering.

3. Orders
When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order, for example in case of a pricing error or suspected fraud. If we cancel an order after payment, you will receive a full refund.

4. Prices and Payment
All prices are shown in the currency displayed at checkout and include any applicable promotions. Shipping costs are shown at checkout before payment. Prices and promotions may change without notice, but the price you pay is the price shown when you place your order.

5. Shipping and Delivery
Shipping times and costs are described in our Shipping Policy. Delivery times are estimates and are not guaranteed.

6. Returns and Refunds
Returns and refunds are handled according to our Refund Policy, which includes a 30-day money-back guarantee. Nothing in these terms limits your statutory rights as a consumer, including the 14-day right of withdrawal for customers in the European Union.

7. Use of the Pet Pouch
The pet pouch is designed for small pets such as cats, kittens and small dog breeds. Always supervise your pet while it is in the pouch and keep a hand nearby while it gets used to it.

8. Intellectual Property
All content on this website, including text, images, logos and designs, belongs to HugPaw or its licensors and may not be used without our written permission.

9. Limitation of Liability
To the extent permitted by law, HugPaw is not liable for indirect or consequential damages arising from the use of our website or products. This does not affect any rights you have under applicable consumer protection law.

10. Privacy
Your personal information is handled according to our Privacy Policy.

11. Governing Law
These Terms are governed by the laws of Spain. If you are a consumer, you also benefit from any mandatory provisions of the law of your country of residence.

12. Changes to These Terms
We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.

13. Contact
HugPaw
Email: nailiastore01@gmail.com
Address: Zubigane Kalea 10, 48600 Moreaga, Vizcaya, Spain